Dedicated Server Addon Options

Local FTP Data Backup Service

Raid 5 configurations provide increased disk capacity, however are more prone to disk errors. In each state location, we therefore provide backup storage devices setup with multiple Raid 1 mirrored drives pairs to minimise any data corruption for your backups.

Customers are provided with backup space via FTP that they can automate their backups to for easy retrieval should a database corrupt itself or a client mistakely delete critical content. An additional ethernet interface is connected so that these backups do not incur any additional bandwidth fees.

Monthly pricing for the local data backup solution is as follows:

$20.00 - 5GB Backup Storage Space
$30.00 - 10GB Backup Storage Space
$50.00 - 20GB Backup Storage Space
$80.00 - 50GB Backup Storage Space

DRAC / KVM Controller

The Dell Remote Access Controller (DRAC) is a systems management hardware and software solution designed to provide remote management capabilities (remote console access), crashed system recovery, and power control functions for Dell systems.

By communicating with the system's base-board management controller (BMC), the DRAC can be configured to send you email alerts for warnings or errors related to voltages, temperatures, and fan speeds.

This option is only available on all Standard Dedicated Servers and Enterprise Dedicated Servers, and is included at no additional fee on these dedicated server packages.

Initial Setup - Free
Monthly Fee - Free

Managed Firewall Service (Fortinet Fortigate)

The Fortinet FortiGate series of security appliances deliver high performance, multi-threat protection at a compelling cost that is ideal for securing equipment. Complete Unified Threat Management (UTM) features including firewall, VPN, intrusion prevention, Web filtering, antispam, antivirus, antispyware, traffic shaping and IM/P2P controls prevent blended attacks or unauthorized use from interrupting business. We configure our managed firewall service using two Fortinet Fortigate 80C II Firewalls in an active / passive firewall cluster, to ensure maximum uptime, with this service provided for clients anticipating levels of under 1000GB of monthly data;

• 700 Mbps Firewall Throughput (1518 byte UDP packets)
• 350 Mbps Firewall Throughput (512 byte UDP packets)
• 80 Mbps IPSec VPN Throughput
• 100 Mbps IPS Throughput
• 50 Mbps Antivirus Throughput
• 200 Gateway-to-Gateway IPSec VPN Tunnels
• 100,000 Concurrent Sessions
• 5,000 New Sessions/Sec
• 60 Concurrent SSL VPN Users (Recommended Max)
• 2000 Firewall Policies (Max)
• Unlimited User Licenses
• ICSA Labs Certified (Enterprise Firewall, IPSec, SSL, NIPS, Gateway Antivirus)
• SIP/H323 NAT Traversal
• Intrusion Prevention System (IPS)
• LAN / WAN Based Administration
• VPN, PPTP, IPSec and SSL Dedicated Tunnels, additional technical service fee - $POA
• Two Factor Authentication Supported - $POA
• Load Balancing Capabilities, additional technical service fee - $POA

We also provide dedicated single and dedicated dual high availability for higher bandwidth requirements (or bespoke solutions), to request a custom configuration to meet with your specific requirements, please contact our Sales Team today.

Firewall Management Fees

• 2 x Fortinet Managed Firewalls
• Dual Redundant Firewalls Setup in HA (High Availability)
• Unique Subnet & Unique VLAN Management
• Firewall Rule Initial Setup & Configuration
• Intrusion Prevention System (IPS)

Initial Setup - $200.00
Monthly Fee - $80.00

Remote Reboot Port

Utilising enterprise grade APC switched power distributions, we are able to provide our clients with the self management power management for their servers / devices. This is particularly useful when a server operating system or software has caused an application hang and enables the server to be rebooted via the power port.

$20.00 - Monthly Remote Reboot Option

DNS + Email Hosting

We provide you with the DNS / email hosting for your domain names and leave all processing power of your server for serving of your application and software. As part of this service, we provide a singular domain name and 10 email accounts per DNS / email hosting account.

$10.00 - 1 x DNS + 10 Email Account Hosting Package
$20.00 - 2 x DNS + 10 Email Account Hosting Package
$30.00 - 3 x DNS + 10 Email Account Hosting Package
$40.00 - 4 x DNS + 10 Email Account Hosting Package
$50.00 - 5 x DNS + 10 Email Account Hosting Package

Operating System Patching

We perform a quarterly operating system 'patch day Sunday', where all operating system patches for your server are maintained and kept up to date. This is performed outside of business hours.

Initial Setup - $60.00
Monthly Fee - $80.00

Fully Managed Backup

To ensure systems are being backed up, we offer a fully managed backup service, which reduces the need for your team to manage. We use Acronis ABR11.5 for Windows / Linux systems, otherwise PHD Virtual for systems running virtualisation (VMWare / Xen Server).

Managed Backup includes;

• Fully managed backup
• Daily checks performed on business days by our Support Team to ensure correct backup functioning and rectification if necessary
• Unique Subnet & Unique VLAN Management
• Alerting Escalation to Intervolve Technicians
• 1TB External USB HDD attached to each server
• Other backup targets also possible, including backup NAS, offsite NAS - for these other options please enquire - $POA

Initial Setup - $500.00
Monthly Fee - $80.00

Antivirus

We install and configure ClamAV for Linux, Kaspersky for Windows to ensure that your systems are being scanned against virus threats.

Initial Setup - $100.00
Monthly Fee - $30.00

Server Uptime Monitoring & SMS Alerting

To ensure that your critical web applications are online, we offer uptime monitoring in a variety of checks, the most popular is our HTTP / PING check from 16 locations around the globe, which includes SMS alerts to your team members, and also the Intervolve Support Team. For 5 Minute HTTP / PING check, the fees are;

Initial Setup - $60.00
Monthly Fee - $40.00

Server Metrics Monitoring & Email Alerting

To ensure that your system metrics are within safe limits, we configure CPU, memory, disk IO (Linux) and disk space monitoring via SNMP using Nagios. As standard we configure alert thresholds to 80% of available resources, and automate emails to your team in the event that a threshold is reached. Our Support Team also work proactively in threshold limits and approach your team members to request information on whether upgrades are necessary in these events to ensure safety of your online systems.

Initial Setup - $60.00
Monthly Fee - $20.00