Intervolve Advisory - #10056

Intervolve Advisory - #10056
Severity	High
Advisory Type	Outage
Outage Status	Resolved ( 300 d 9 h 18 m ago)
Source	Power
Start	13/02/2018 08:00 AM AEDT
End	13/02/2018 10:50 AM AEDT
Summary	Site Power Issues
Services	All Connectivity
Areas	Sydney - Doody St, Alexandria
Details	We are experiencing severe network connectivity issues due to a site-wide power issue at the facility. Data Centre staff have restored power to the site, however core networking infrastructure is still intermittently functional. We will provide further updates as soon as possible and apologise for the inconvenience. UPDATE: 13/02/2018 10:22:11 GMT+10:30 AEDT Power has been restored to the site with majority or networking also restored. Some services have been identified as still affected and currently working to resolve these. Estimated Time to Recovery is 30 minutes. We will provide further updates as soon as possible and apologise for the inconvenience. UPDATE: 13/02/2018 11:01:30 GMT+10:30 AEDT All connectivity has been restored to equipment and services have stabilised. Please contact out team should you still note any issues in accessing services within the Doody Street facility. Call 1300 664 574 or email support@intervolve.com.au We apologise for any inconvenience caused.