|Intervolve Advisory - #10069|
( 1112 d 18 h 20 m ago)
|Start||03/09/2018 12:38 PM AEST|
|End||03/09/2018 06:05 PM AEST|
|Summary||Adelaide - Melbourne Intercapital Link Issues|
|Areas||Adelaide - Pooraka, Melbourne - Level 3, 530 Collins Street, Melbourne - Level 15, 530 Collins Street|
We are currently experiencing connectivity issues with our 10Gbps Adelaide to Melbourne circuit. Network engineers are investigating and service disruption escalations have been lodged.
UPDATE: 03/09/2018 19:08:23 GMT+09:30 AEST
A fibre cable fault has been determined as the cause of link disruption. Carrier field crews are working to restore the damaged cabling. Unfortunately at this stage we have no estimated time to resolution. Further updates to be posted once received from the vendor.
UPDATE: 04/09/2018 10:09:56 GMT+09:30 AEST
Fibre link repaired and link restored. Layer 2 services restored at 18:05 AEST. All other systems stable as at 9:00 AEST today. Please contact our Support team if you are still experiencing any issues.
Return to Service Outage Advisory list