Intervolve Advisory - #10070

Intervolve Advisory - #10070
Severity	Medium
Advisory Type	Outage
Outage Status	Resolved ( 317 d 13 h 13 m ago)
Source	Upstream Provider
Start	05/09/2018 11:00 AM AEST
End	07/09/2018 11:40 AM AEST
Summary	Adelaide - Melbourne Intercapital Link Issues
Services	Networking
Areas	Adelaide - Pooraka, Melbourne - Level 3, 530 Collins Street, Melbourne - Level 15, 530 Collins Street
Details	We are again experiencing connectivity issues with our 10Gbps Adelaide to Melbourne circuit. Network engineers are investigating and service disruption escalations have been lodged. Layer 2 services between centres will be directly affected. We apologise for any inconvenience and will attempt to have the circuit restored to service as quickly as possible. Updates to follow. UPDATE: 07/09/2018 16:47:00 GMT+09:30 AEST Upstream provider has confirmed that the link has been re-established at 11:40AM AEST Engineers have tested and confirmed that traffic is being passed over the link If issues are still being experienced please contact support@intervolve.com.au