Intervolve Advisory - #10071

Intervolve Advisory - #10071    
Severity Medium
Advisory Type Outage
Outage Status Resolved
( 1388 d 21 h 26 m ago)
Source Rack Switch
Start 06/09/2018 09:00 AM AEST
End 06/09/2018 05:09 PM AEST
Summary Rack Switch Instability
Services Networking
Areas Sydney - GlobalSwitch, Ultimo

We are experiencing erratic behaviour from an edge Rack switch servicing clients in Rack S4/4.

Our networking team have elected to replace the unit under an emergenct maintenance window.  Hardware is onsite and team members will be performing the replacement shortly.  An outage of up to 30 minutes may be experienced as the unit is replaced.

Update to be provided upon completion.

UPDATE: 06/09/2018 17:43:59 GMT+09:30 AEST
The Rack switch has been successfully replaced with a newer switch model, inclusive of speed upgraded uplinks to our new CORE switch stack. No further issues are expected. Should you notice any issues, please contact our Support team on 1300 664 574.

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