Intervolve Advisory - #10074
| Intervolve Advisory - #10074 | |
| Severity | Medium |
| Advisory Type | Hazard |
| Outage Status |
Resolved ( 278 d 20 h 30 m ago) |
| Source | Upstream Transit |
| Start | 15/10/2018 02:28 PM AEDT |
| End | 16/10/2018 06:00 AM AEDT |
| Summary | Intermittent Connectivity Issues |
| Services | Network |
| Areas | Melbourne - Level 3, 530 Collins Street, Melbourne - Level 15, 530 Collins Street |
| Details | Please note that we have received some reports of high latency and connectivity issues accessing our Victorian facilities from a small number of locations. This appears to be as a result of a larger issue with an upstream transit provider.
UPDATE: 15/10/2018 16:52:25 GMT+10:30 AEDT A significant fibre break in Victoria is resulting in high congestion and connectivity issues to our facilities at 530 Collins Street, Melbourne from some locations. From reports received, the break appears to mainly be affecting traffic from/to Perth as well as countries serviced via the same path (eg: Singapore, The Philippines). An estimated time to restore is not available at this time. Fibre repair technicians should be arriving at the location of the break shortly. Updates to follow. UPDATE: 15/10/2018 19:21:14 GMT+10:30 AEDT Re-routing of traffic has mostly mitigated the previously experienced issues and traffic appears to have stablised. The fibre break will be repaired overnight with an estimated time to repair being 6:00am AEDT. This notice will be resolved once all fibre work has been completed. UPDATE: 16/10/2018 09:28:17 GMT+10:30 AEDT Fibre repairs have been completed this morning and all services restored. Please contact our Support team on 1300 664 574 should issues persist. |
Return to Service Outage Advisory list